Tutoring Sessions
Tutoring Sessions will take place on the day(s) and time(s) agreed, during term time unless specifically agreed with your tutor. All lessons are conducted online: 1:1 sessions at £40 per hour and group sessions at £30.
Payment
Initial ‘trial’ sessions are charged at a normal rate and payment is to be made at least 24 hours prior to a session. If a student wishes to continue with weekly lessons then upfront payment must be made on the 1st of each month (or for a remainder of that month if the student is starting part-way through).
Guarantee
Although we always strive to provide the best possible service, tutors cannot be held accountable for a child’s academic success, or lack thereof. Your tutor will do everything possible to help your child improve, but can offer no guarantee thereof.
Child Protection
Your tutor is fully DBS checked (enhanced)
Cancellation
If you cancel a session within 24 hours, you will be charged at the full rate.
If you cancel a session with more than 24 hours notice, every effort will be made to re-arrange it for a time that is mutually convenient for both parties. If this is not possible, no charge will be made for the session.
If a tutor cancels a session and you are unable to rearrange it for a mutually convenient time, no charge will be made for the session.
If you would like to stop your tutoring sessions, two weeks notice is required.
Data Protection
Smashing Science Tuition will hold any personal information you have shared with us (including your name and contact details) securely and for the purpose of providing a tutoring service.
You consent to us contacting you via the details you have provided for the purposes of billing, updating you with regards to our services and for making tutoring arrangements, giving feedback or in case of emergency.
Data will be deleted when our tutoring agreement ends.
Resources
We would recommend that all children have access to:
Homework
Your tutor will not routinely help a child complete work set by their school. Additional question practice and answer packs will be made available for your child to complete weekly.
Feedback
Verbal feedback will be offered at the end of each session. Written reports will not be provided unless specifically requested/arranged.
Contact Us
If you need to get in touch, you can email smashingsciencetuition@gmail.com or via our Facebook page.